Privacy Policy

Quartz Counselling Psychotherapy and Training Ltd  (QCPT) is aware of the sensitive nature of the information exchanged within the Service and takes all reasonable measures to protect  your personal data and privacy.

This privacy policy explains what information of yours will be collected by QCPT when you access the Service, how the information will be used, how you can obtain access to it and how it is stored, corrected or deleted.

We will not share your information with anyone except as described in this Privacy Policy.


How do we collect information from you?

We obtain information from you when you complete the referral form, make a direct enquiry or a request by email.

What type of information is collected from you?

We collect your name, address, phone number, email address and emergency contact details.

How does Quartz Counselling Psychotherapy and Training Ltd use your information?

We use it to create individual therapy programmes and provide the best possible service for you.

Who has access to your information?

QCPT for administration purposes.

Your QCPT Counsellor including, to a limited extent, their clinical supervisor (your counsellor is required to consult a clinical supervisor by The British Association for Counselling and Psychotherapy (BACP) or equivalent governing body to ensure that high standards of professionalism are maintained).

All QCPT counsellors and psychotherapists are members of a professional governing body.

You can access your personal information on request by contacting us on info@qcpt.co.uk

What security precautions are in place to protect your information?

Your details are stored on a secure computer and will be deleted when no longer required. Your information will not be sold or shared with any third parties.

QCPT makes every effort to ensure that your records and information are kept in accordance with the requirements of the Data Protection Act 2018 and the Data Protection Regulation (GDPR). You have the right to ask for a copy of your personal data held by QCPT. Please contact us for further details on info@qcpt.co.uk

How will users be informed if your privacy policies change?

Changes to our privacy policy will be reflected on this page.